gemini99Privacy Policy

This page describes what we collect when you use gemini99 and how we keep that data protected. We operate an online entertainment platform offering slot games, live-dealer casino tables, sportsbook markets, and esports coverage to users in jurisdictions where our services are legally available. Your privacy and the security of your personal information are central to how we run our operations.

We collect and process data only to the extent necessary to deliver our platform, comply with local financial regulations, and support your account. This policy explains what information we gather, how we use it, who has access to it, and the rights you have over your data. If you have questions about our practices, our support team can guide you through any section.

What we collect on gemini99

We collect your email address, phone number, and legal name when you open an account. During account verification (KYC), we ask for a national ID (KTP, SIM, or passport) and a document confirming your address—typically a recent utility bill or bank statement. We do not store ID photographs in plain text; they are encrypted and held separately from your login credentials. Your payment history is recorded to comply with Indonesia's financial reporting requirements and to detect fraud patterns across our user base.

When you use gemini99, we log your session data: IP address, browser type, device model, and timestamps. This helps us diagnose technical issues, prevent unauthorized access, and maintain the security of our platform. We also track which games you access, which sportsbook markets you view, and how often you deposit or request withdrawals—not to profile your behaviour, but to ensure our systems scale correctly and to spot potential account compromise early.

Cookies on gemini99 serve three purposes. Session cookies keep you logged in during your visit and are deleted when you close your browser. Preference cookies remember your language choice and payment method so you do not have to re-enter them. Analytics cookies (anonymized) help us understand which features are used most, which payment methods are popular in Jakarta, Surabaya, Bandung, and other regions, and where our site is slow. You can disable non-essential cookies in your browser settings without losing core functionality.

How we use your data

We use your email and phone to send you account notifications, withdrawal confirmations, and support responses. We do not send promotional emails unless you opt in during registration. Your KYC documents are reviewed by our compliance team to verify your identity and age eligibility; we do not share these documents with external parties except when required by law enforcement.

Payment and withdrawal data help us detect fraud and comply with anti-money-laundering rules. If you request a withdrawal, we may ask for additional documentation to confirm your identity—this is standard practice in the industry and protects both you and our platform. We retain transaction records for seven years to satisfy regulatory requirements across supported jurisdictions.

Session and analytics data are used internally to improve gemini99. For example, if we notice that Liga 1 match markets load slowly during peak hours around Idul Fitri or Idul Adha, we optimize our servers accordingly. We do not sell your data to advertisers or third-party marketers. We do not build psychological profiles to nudge you toward higher stakes.

Your rights and our commitments

You have the right to request a copy of the data we hold on you, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention obligations). To exercise these rights, contact our support team and provide your account email and phone number for verification.

We undertake to respond to data requests within fourteen calendar days. We encrypt your password and do not store it in plaintext. We use industry-standard TLS encryption for all data in transit. Our servers may sit outside your jurisdiction (typically Southeast Asia or Australia), but we comply with Indonesian data protection standards and do not allow unauthorized access.

If there is a data breach, we will notify affected users and our regulators within the timeframe specified by law. We maintain cyber liability insurance and conduct annual security audits. We do not guarantee absolute protection—no system is immune—but we invest in standard security practices to minimize risk.

We review this policy annually and update it if our practices change. Changes are posted on this page with an updated date. Continued use of gemini99 after a policy update means you accept the new terms. Our full terms and conditions also govern your use of the platform and should be read in conjunction with this privacy notice.